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Terms & Conditions

Beowulf Performance Products Ltd Registered Office:-
Unit 3d, Thornhill Ind Estate, Hope Street, Rotherham, S60 1LH
Company Number 04715878
VAT Number GB 842417731

All orders accepted by Beowulf Performance Products Ltd
are subject to the terms and conditions of sale as set out below.

Product Descriptions and Pricing
Information provided on this website is understood to be as accurate as possible, however we do not claim that product descriptions or other content of this site is accurate, complete, reliable, current, or free of errors. If a product offered by Beowulf Performance Products Ltd is not as described, please inform us in writing within seven days of delivery.

Ordering
To assist in prompt despatch please ensure you order against the correct product codes and descriptions as supplied on this website. Orders can be placed by telephone, by post or via the order form on this website. All silencers are manufactured to order and are despatched within 48 hours, on occasion despatch can take up to seven days, this situation would occur only under extreme circumstances beyond our control of which we shall keep you fully informed.
Purchasers are advised to check that goods ordered are compatible with motorcycles which have been modified, adapted or altered. If goods ordered by the purchaser are not compatible due to modification, adaptation or alteration, Beowulf Performance Products Ltd accepts no responsibility for the error although in all circumstances we shall endeavour to help to resolve the issue wherever it is possible for us to do so. Returns of products ordered incorrectly will only be refunded in full if the product is in the same pristine condition that it was despatched to the purchaser in.

Prices

Prices shown include VAT at the current rate. Purchasers within the EEC are liable for VAT unless VAT registered within the EEC. If VAT registered, the purchaser must provide proof of such registration, by way of Company documentation including their valid VAT registration number, prior to placing any order. For purchasers outside the EEC, VAT is not applicable. Purchasers outside the United Kingdom are advised to check with local Customs Offices with regard to goods that are liable for local taxes or import charges. Beowulf Performance Products Ltd will not accept any responsibility for payment of these charges or taxes as the legal responsibility belongs to the purchaser.

Payment
We accept payment by credit card, debit card or by Paypal. We accept Visa, MasterCard, Delta, Maestro and Switch cards on our secure server, which is operated by The Royal Bank of Scotland and is completely safe. We also accept American Express cards. Any card details input onto the web site do not pass through to Beowulf Performance Products Ltd, only The Royal Bank of Scotland has the authority to know these details. We do not accept cheques. Postal Orders are accepted, please make these payable to Beowulf Performance Products Ltd. We can also accept direct transfers into our bank account, please contact us if bank details are required for this purpose.

Delivery
We aim to despatch all orders within 24 hours of receipt, however from time to time, this is not possible. Please allow 3-4 working days for delivery within the UK unless Next Day Delivery is specifically selected. For goods that are shipped overseas, please allow 3-7 working days for delivery. Mainland UK orders will be despatched by overnight UK courier service, excluding Saturday, Sunday and Public Holidays.
All purchasers who kindly provide a valid email address or mobile telephone number will be notified during the delivery process of their order and advised an expected delivery day and time.
International orders will be despatched by UK courier service which shall then be handed over to the International courier service in the receiving country, excluding Saturday, Sunday and Public Holidays. All goods require a signature upon delivery. Goods will not be left at any address without a signature. Any claims for non-delivery, damage or shortages must be made in writing within seven days of delivery.

Cancellation
Any purchaser wishing to cancel an order must do so in writing. If an order has been despatched prior to cancellation being received, the purchaser will be liable for any shipping costs incurred by Beowulf Performance Products Ltd, including shipping costs to return the order.

Refunds and Returns
The distance selling rules state that a customer has the right to return an order within seven days of receipt. We can only accept returns if the product is in pristine condition, any damaged returned product cannot be accepted for refund. Goods must be packaged using the original packaging that they were received to avoid damage in return transit. Beowulf Performance Products Ltd cannot be liable for the cost of any return carriage charges unless the reason for return is the fault of Beowulf Performance Products Ltd ie incorrect goods despatched originally or manufacturing fault/defect with goods. All returned goods must not have been fit or used unless the goods are discovered to have a manufacturing fault or defect.

Lifetime Guarantee
All Beowulf silencers and radiator covers are supplied with a Lifetime Guarantee. The guarantee is transferable and stays with the product for it’s lifetime. All components are covered by the Lifetime Guarantee with the exception of the sleeve on a carbon fibre silencer which is covered for a period of two years.

Retention of Title
The risk of the goods passes to the purchaser upon delivery from the carrier. Purchasers are advised to check goods before signing as claims for damage cannot be made if the goods have been signed for as received in good condition. The Title in the goods remains vested in us and shall only pass from us to the purchaser once full payment has been made by the purchaser.

Electronic Communications
When you visit the web site of Beowulf Performance Products Ltd or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically by email. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright
All content included on this site including graphics, text, logos, images etc are the property of Beowulf Performance Products Ltd and are protected by International Copyright Law. The compilation of all content on this site is the exclusive property of Beowulf Performance Products Ltd and is protected by International Copyright Law.

User Account
Visitors to this site are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer. As a visitor / purchaser you agree to accept responsibility for all activities that occur under your account or password. Beowulf Performance Products Ltd reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

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